Prince2: Organisation Theme
The purpose of the Organisation Theme is to define and establish and accountablity and responsiblity.
Prince2 defines that there are three project interests which are:
- The Business
- The User
- The Supplier
PRINCE2 Customer / Supplier Model
The Customer (also known as “The Business”) specifies desired results and usually pays for the project.
The Supplier delivers by providing skills and resources.
Project Board Roles
The Project Board must represent the viewpoints of three specific stakeholder areas – the Business, the Users and the Suppliers. PRINCE2 defines roles for the stakeholders from each each of these areas. The role is not a job, nor is it necessarily a single person. Some roles may be combined, depending on the specific circumstances of the project.
Business - Ensures that a business need is being met and the project is delivering value for money. Business interests are represented by the Executive role.
User - Users are those who are impacted by the the project’s products, will use them, or will operate them. The Senior User role is defined by PRINCE2 to represent User interests, and it is the Senior User’s role to specify the project’s products and to ensure they are delivered as specified.
Supplier - Suppliers are charged with delivering the specified project products, and PRINCE2 defines the Senior Supplier role to represent the interests of those who design, develop, facilitate, procure and implement the products.
NB: remember, ‘products’ is the PRINCE2 term for the project deliverables.
Suppliers may be drawn from internal or external teams. The Senior Supplier represents those who design, develop and implement the products.
Four Levels of Project Management
- PRINCE2 defines four levels of project management
- Corporate or Programme management structure within which all projects operate, and which commissions projects and supplies the project mandate
- Directing - Project Board. Plan and resource approval; authorisation of deviation from project plans; project stage approval and authorisation; Stakeholder communication
- Managing - The Project Manager. Day to day management of timescales, costs, quality, scope, risks and benefits to ensure the required products are delivered.
- Delivering - team leaders and team members are responsible for actual delivery of the products. They may also raise checkpoint reports and issues for the attention of the project manager, who may then raise these as Highlight reports for the Project Board
Project Assurance and Change Authority
The project board is also responsible for ensuring that all aspects of the project’s performance are monitored. This is referred to as ‘project assurance’ and in PRINCE2
- is independent of the project manager
- is mandatory
- oversees the quality of the project
- is seperate from project support
- may be comprised of User, Business and Supplier assurance
Change authority is also, by default, the responsibility of the project board but may be delegated by them.
Project Support is responsible for the producing, maintaining or updating of project documentation, filing systems, plans, standards, configuration management and reports and minutes.