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Efficient Management of IT is important to me. I have often heard and read about "IT having their own agenda" yes IT is not the car you have just purchased but it is the oil and without that oil your car will quickly seize up.

I have worked as an IT manager and as an IT consultant.and understand the attractions and benefits of outsourcing, but if you felt that your IT department had their own agenda while they were part of your company, as an outsource department they no longer have no further interest in your company than to tie you up in contractual red tape and encourage you to purchase items that were not in the contract. The problem is that IT is not really a product you can buy off the shelf as much as senior management would like, this is because no business operates the same way. Each department operates with their bespoke processes and for IT to work effectively they need to understand how they work otherwise the machinery of the organisation comes to a sudden hault.

Outsourcing can open up a business to standardise practices and wealth of highly skilled individuals, but like with Prince2 you may need to tailor your expectations.

Why not contact me and see what I can do for you?

Step 1. Business Impact Analysis

A BIA is performed at the beginning of business continuity planning to identify the areas that would suffer the greatest financial or operational loss in the event of a disaster or disruption. It identifies the company’s critical systems needed for survival and estimates the outage time that can be tolerated by the company as a result of a disaster or … Continue reading

Risk Management Procedure

Prince2 recommends the following 5 steps when it comes to the Risk Management Procedure. Plan for the risk   Identify countermeasures and any resources we need to counter the risk   Assess, risk should always be monitored for early warnings and assessed for any impact of changes.   All risks should be controlled to make the plan happen.The final two … Continue reading



ITIL

ITIL – Service Operation – Incident Management

An incident is an unplanned interruption to an IT service, or a reduction in the quality of an IT service. Failure of a configuration item that has not yet impacted service is also an incident. The purpose of Incident Management is to restore normal service as quickly as possible, and to minimize the adverse impact on business operations. Incidents are … Continue reading


Living with Code



Prince2 Study Notes

Prince2: Lessons Log

The Lessons created in Start Up and encompasses the principle “Learn from Experience”. It also sits in the Progress Theme. In SU we capture previous lessons, which will go into the outline business case Create the Lessons Log Review related lessons,It is often by the reviewing of progress that lessons are identified. Consult Purpose Provides a repository of any lessons learned during the … Continue reading