Efficient Management of IT is important to me. I have often heard and read about "IT having their own agenda" yes IT is not the car you have just purchased but it is the oil and without that oil your car will quickly seize up.
I have worked as an IT manager and as an IT consultant.and understand the attractions and benefits of outsourcing, but if you felt that your IT department had their own agenda while they were part of your company, as an outsource department they no longer have no further interest in your company than to tie you up in contractual red tape and encourage you to purchase items that were not in the contract. The problem is that IT is not really a product you can buy off the shelf as much as senior management would like, this is because no business operates the same way. Each department operates with their bespoke processes and for IT to work effectively they need to understand how they work otherwise the machinery of the organisation comes to a sudden hault.
Outsourcing can open up a business to standardise practices and wealth of highly skilled individuals, but like with Prince2 you may need to tailor your expectations.
Why not contact me and see what I can do for you?
Unfortunately the only way to get anything done is to have friends in high places as executive commitment is a must. Without it you will be swimming against the tide. People are far more willing to help if it has executive approval. I have managed many projects in my time in IT, Web and Multi-Media Development all have which have … Continue reading →
1. Define the rules on how you are going to perform the risk management and whether you want qualitative or quantitative risk assessment, which scales you will use for qualitative assessment, what will be the acceptable level of risk, etc. 2. Create a SWAT analysis listing all your assets, then threats and vulnerabilities related to those assets, assess the impact … Continue reading →
Demand management is a critical aspect of service management. Poorly managed demand is a source of risk for service providers because of uncertainty in demand. Excess capacity generates cost without creating value that provides a basis for cost recovery. The purpose of Demand Management is to understand and influence customer demand for services and the provision of capacity to meet these demands. At … Continue reading →
Purpose Summarises all the quality checks that are planned/have taken place and provides information for the End Stage Reports and End Project Report as well as the Lessons Learned Report Acts as a pointer to the quality check documentation for a product Acts as a summary of the number and type of quality checks held Contains a unique reference for each quality check planned … Continue reading →
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