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Efficient Management of IT is important to me. I have often heard and read about "IT having their own agenda" yes IT is not the car you have just purchased but it is the oil and without that oil your car will quickly seize up.

I have worked as an IT manager and as an IT consultant.and understand the attractions and benefits of outsourcing, but if you felt that your IT department had their own agenda while they were part of your company, as an outsource department they no longer have no further interest in your company than to tie you up in contractual red tape and encourage you to purchase items that were not in the contract. The problem is that IT is not really a product you can buy off the shelf as much as senior management would like, this is because no business operates the same way. Each department operates with their bespoke processes and for IT to work effectively they need to understand how they work otherwise the machinery of the organisation comes to a sudden hault.

Outsourcing can open up a business to standardise practices and wealth of highly skilled individuals, but like with Prince2 you may need to tailor your expectations.

Why not contact me and see what I can do for you?

Business Continuity: Strategic Planning

The word “strategy” comes from the Greek strategos, referring to a military general and combining stratos (the army) and ago (to lead). The primary tasks of strategic management are to: understand the environment define organizational goals identify options make and implement decisions evaluate actual performance Long Range Planning Traditional long-range planning is based on the concept that planning consists of … Continue reading

Risk Checklist Example

Below is an example of a risk checklist displaying in-house list of risks that were identified or occurred during previous organisational activities. Checklists should not be viewed as an exhaustive list of risks as they will not capture the specific circumstances of the activity being examined. Therefore, at the end of the risk identification exercise it is suggested to think … Continue reading



ITIL

Continual Service Improvement

Continual Service Improvement (CSI) is concerned with maintaining value for customers through the continual evaluation and improvement of the quality of services and the overall maturity of the ITSM service lifecycle and underlying processes. CSI combines principles, practices and methods from quality management, Change Management and capability improvement, working to improve each stage in the service lifecycle, as well as … Continue reading


Living with Code



Prince2 Study Notes

Prince2: Highlight Report

The purpose of this report is to provide the board etc with a summary of the stage status at intervals defined by them that was defined in the Communication Management Strategy. It is also a method for the Project Manager to advise the Project Board of any potential issues, where the Project Board could help. The Highlight Report is a … Continue reading