Efficient Management of IT is important to me. I have often heard and read about "IT having their own agenda" yes IT is not the car you have just purchased but it is the oil and without that oil your car will quickly seize up.
I have worked as an IT manager and as an IT consultant.and understand the attractions and benefits of outsourcing, but if you felt that your IT department had their own agenda while they were part of your company, as an outsource department they no longer have no further interest in your company than to tie you up in contractual red tape and encourage you to purchase items that were not in the contract. The problem is that IT is not really a product you can buy off the shelf as much as senior management would like, this is because no business operates the same way. Each department operates with their bespoke processes and for IT to work effectively they need to understand how they work otherwise the machinery of the organisation comes to a sudden hault.
Outsourcing can open up a business to standardise practices and wealth of highly skilled individuals, but like with Prince2 you may need to tailor your expectations.
Why not contact me and see what I can do for you?
The word “strategy” comes from the Greek strategos, referring to a military general and combining stratos (the army) and ago (to lead). The primary tasks of strategic management are to: understand the environment define organizational goals identify options make and implement decisions evaluate actual performance Long Range Planning Traditional long-range planning is based on the concept that planning consists of … Continue reading →
An approach by which each level and part of the organisation is invited to review its activities and to contribute its diagnosis of the risks it faces. This may be done through a documentation approach with a framework for diagnosis set out through questionnaires. It is often more effectively conducted through a facilitated workshop approach with facilitators with appropriate skills … Continue reading →
The purpose of Service Operation is to deliver agreed levels of service to users and customers, and to manage the applications, technology and infrastructure that support delivery of the services. It is only during this stage of the lifecycle that services actually deliver value to the business, and it is the responsibility of Service Operation staff to ensure that this value is delivered. It … Continue reading →
The purpose of the Work Package is to provide information on required products as compiled by the Project Manager to pass responsibility for work or delivery formally to a Team Manager or team member. The content of the Work Package includes the following: Date Team or person authorised Work Package description Product Description(s) Techniques/processes/procedures to be used Interfaces to be satisfied by the work … Continue reading →
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